I wanted to have a new turntable. A turntable that I have always wanted to have, but that for economic reasons, what else, I had to wait for. So now, after few years of putting money away and renouncing to many things, I have got it! I have bought it to be one of my references. It is not a new design, it is sturdy, it is easy for the armboard to be changed so to fit with different tonearms. Perfect for me.
The turntable arrived in a cartoon box. I was surpriced that something of this weight, we are talking about 45kg of shipping weight, is shipped in a cartoon box. But it has been out for many years so they must know.
Fortunately the box was in perfect conditon. At the same time it is difficult to throw a box of 45kg all over the places...
I took out the parts to assemble it. The chassis base with the 4 suspension tower in perfect condition, or almost,since few small marks.
This is the base. I have put it in a levelled support.
Then I have taken out the subchassis, a nice and heavy block. Everything is nice and heavy.
And here things got bad.
In the subchassis there are 4 holes with a rod at a center of each that goes inside the supsension tower of the base.
The left holes were damnaged. One by a pretty big shock.
Just have a look at the holes of the left side.
this one was deep!
This one...
These are sign of a shock. These are signs of towwer scratching against the holes supposed to receive them. Since the subchassis has to be put into the base over the 4 towers, it is obvious somebody before me mounted it. He has lost control of it and the holes of the subchassis went out of the center of the chassis towers causing marks. But... no marks whatsoever in the towers...
Now we have only and only two possibility, at least in my point of view, I am not Leonardo da Vinci genius, and if there is another one please you that read, feel free to write it down in a message.
The first: somebody at kuzma assembled it, lost the control of the subchassis that got damnaged. He saw the damnage on the towers and he replaced them, just leaving parts with acceptable small damnages, that is not good anyway. But, he didn't check the subchassis out since he had to look under the subchassis and just replaced the towers that were in his sight.
When you have a shock between two components both must have marks! Here no, only the subchassis has marks, the corrispettive towers have no marks at all, only small acceptable marks just in the top of them caused by the rods. But not a scratch. Noo sliding marks, no impact marks. Why I say it must be happened at kuzma? I don't think there is another place where they have spares suspension towers on hands...
M. Kuzma, in one of our exchanges, said that he is not accepting my conclusion. And it is perfectly OK with me. Of course he has his right in doing so. He insists in a transport shock something like a flat shock.
That it was more of a shock during transport... and no signs on the tower? In a shock you have marks in the parts that shock togheter! Here the subchassis got shocked with apparently...no other parts.
So here my second conclusion: inside the box there must have been the visit of some creature with a cisel that did the marks in the subchassis, trying to mimik the impact of the suspension towers.
So I am not accepting M. Kuzma conclusion on my side. And this should be OK too since each one of us has the right to his own conclusion.
This signs on the subchassis must be said that don't impact the mechanical function of the turntable at all, so are more of an estetic issue.
But it does not matter what kind of problem you can have, it matters how it is solved. Problems can just happens, that's it.
I must say that at the end of few mails, M Kuzma proposed me to pack the turntable and to send it back to the factory to be either replaced or the parts to be replaced.
Even though I appreciate the gesture, that was offered very fast, I know companies that try their best to refuse to do it and are many, I was not keen on it. But for my personal reasons. My physical conditions is not that great, many back and cervical operations and metal plates and screws all over my body, so to put the turntable back in the box, to transport it, to wait for the other turntable to come, to unpack it, and so on, I have to ask the favour (payed favor) of being helped by somebody and it is not that nice to ask help many times and wait for it.
So I proposed M.Kuzma an easier solution for me: I would repair the turntable by myself, I have the tools and the experience to do it.
The easiest thing was for me to wait M.Kuzma to send the damnaged parts. At that moment I would at the same time replaced the new parts and demounted the damnaged part and sent them back to Kuzma.
This, for my deep regreet ,was not possible do. ! My only option was first to sent the damnaged parts to Kuzma, that needed to understand what happened, and then he would have sent me the new parts. So I will stay for I don't know how long, with a completely dessambled turntable with parts all over. And I have a wife and this can lead to some problems much worse then a turntable damnage. I had two ex wives I know what I am talking about.
Why M.Kuzma needed to understand what happende before sending me the new parts?
So I proposed not to have parts all over my place for a certain time, wife detest it, and buying this damnaged parts new, but at least at factory price. M.Kuzma did not accept my proposal. So it is better for me having a mess around for I don't know how long just because... I don't even know.
Things are not finished.
I have asked an armboard to be cut for my Moerch DP8 tonearm
The correct spindel to tonearm axe distance was communicated correctly to Kuzma French distributor, and it easy to find in the Moerch website
this distance is 212mm.
When I got the turntable, after I have seen the subchassis got damnaged, I wanted to inspect everything carefully, just to see if the other parts where OK.
So I mounted the armboard and checked if the distance from the turntable spindle was correct.
It didn't look quite ok with the tonearm mounted checked with my Feickert protractor that is very accurate. After setting on the protractor the right distance, the vertical pointing down rod, should allign with the tonearm axe center. In the Moerch is not the little screw that fix the armtube, as many thinks, but a little on the back of it. But in the pictures is clear the tonearm is few mm far away from where it should be.
I wrote to Kuzma and he answered me that I shouldn't check with the tonearm mounted. But how can we mount correctly the cartridge if not setting the right distance with the tonearm mounted? To demonstrated that the amboard hole was not at the right distance I took the tonearm out and mesured in three different ways.
In each way I have mesured it, it is sure I don't have 212mm.
I have 215mm. It is 3mm out!!!
I have put the metal pointer of my Feichert protractor, to face down the tonearm hole. From this sight you just see a clearer metalic small dot at 212mm distance from the turntable spindle. This dot should be at the middle of the underside hole. You already see it is not.
With a piece of paper I have just highlighted the space between the hole and the turntable spindle : 215mm
Last check, for the hell of it, the most brutal way, but even with this method we see the center of the armboard hole is not a 212mm distance from the turntable spindle.
I wrote to Kuzma and I didn't like too much the first answer he gave me, that I could moove the cartridge out. Yes of course it is technically possible but not all the cartridges can be moved that out, and then it is acceptable to have 3mm difference in a product of this caliber?
I have drilled more then 50 armboard, and even though I cannot say I am an expert armboard driller, the worst I did was 0.5mm out! I don't do a 3mm out even making an hole free hand!
So after other mails he accepted to change the armboard too. The bad thing is that, even after my three mesurement I was feeling M. Kuzma could not really believe me! It is like M.Kuzma has such a complete thrust in his manufacturing process that even if you mesure and see things for him is extremely difficult to accept. But this is a feeling I had and maybe is not the reality. I like to differenciate as much as possible what is subjective with what is not.
At the end of it of course I am not happy. Would you be happy of it! You would not be happy if you have these issues with a $500 component, so with one that is near $10000...
I am not happy for many reasons. Because I know a problem can happen, but it is bad when the other side don't get or cannot for his good technical reason go your way completely. They surely have their reason, but for me was frustrating to having to accept things also for my personal situation.
So I find it frustrating M. Kuzma couldn't accept to send me the replacement for the damnaged parts so that I , in the same day, I could have replaced the damnage parts with the new ones and sent back the damnaged and wrong parts.
Strong and weaks points of M.Kuzma :
fast reply (it is getting a rarety) this is objective. No way around it. It answered during week end time!
Not too nice but polite person. He puts the points and limit in the dialogue and this is not nice in my perception of things.
Trying and willing to understand. You really have the feeling he is trying to solve the issue and not in his favour. Just want to solve it. And this is rare.
The feeling that you have is that he wants to do things in his own terms even though he often states "what would you like me to do?" leave you with a bitter feeling. It would be nicer if he could nicely explain why he cannot do certain things and have to do something instead. But it is also true that he put himself in the position that generally the distibutor has. And considering its personal involvement in the issue, I have to rate this as extremely positive from his part.
Things like that should not happen, but can happen nevertheless. They are not small things! We have damnages and error in drilling the armboard! Quality control must be an absolute priority at this level!
Even if my one is a rare case, and I am pretty sure it is, for me it was a very unlucky situation. If I was in perfect physical shape, I just would have packed the turntable, send it back to Kuzma at their cost, as he kindly offered, and waited for the new one of for the repaired one to come back.
this is the ready to be shipped subchassis metal plate.
Everything was ready to be shipped out, but after few days I have decided not to send the metal part of the subchassis to Kuzma factory.
What I was afraid of happened. My wife, during the week end told me: "How long are you going to have this thing all over the place". She said this calmly, but since even in the best case scenario to send the board, to receive another one back and so on would have taken surely three weeks in the best case scenario, and since post services are loaded for the covid situation we are not in the best case scenario, , I decided to repair it by myself.
A friend of mine has a mechanical shop, he makes parts for F1 teams, he did the repairing job, then thermolacted the chassis and it came out as very close to perfection. The repairing job was an easy one since exclusively exstetical.
So I wrote where I have bought the turntable, saying I have repaired it by myself for time reason, and that I was then not using the waranty service that was kindly and promptly offered to me. I asked if I could have an undrilled armboard, spindle oil and a spare belt, that I would pay as normal spare parts.
You can either beleive it or not, but now started a big problem! M Kuzma said directly to is France distributor that he was not selling any parts to me!?!
Things were getting strange, but eventually realized that there was a kind of basic misunderstanding.
From one side Mr. Kuzma proposed all the support a company can offer. He did not put the fault on me neither on his side, but on the shipping. One thing I was willing to accept more easily, changing the damnaged subchassis by myself without getting it back, packing the turntable and so on was not accettable for Kuzma. And I can partly understand it. I would have not liked by my side, if I were Kuzma to do this, and I would have done the same as he proposed. Getting the unit back and giving it back perfect.
Anyway I decided to keep this unit and to fix the estetic damnage by myself. Yes I accepted it since we are talking about things that don't have any influence on the sound itself.
Now after all this and few moths of listening I can go to the sound of this CLASSIC, turntable. Yes after all this years of being in production and of being reputed ammong the best turntables, we can call it a classic.
THE SOUND
I have wrote in the begging of this review: the king of consistency, and I will try to explain why I have strongly felt this quality about this Kuzma.
I have few turntables, and I had more then 15 that I don't own any more.
Every turntable I had or I have had some good things and some bad ones. Some were building wise, other technically, other of musical reproduction consistency.
What I call with this last term is: some music comes out well while other music is not reproducted in a convincing way. The cheapest turntable are more consistence in this regards. all kind of music is reproducted in an average matter. The more expensive a component is, the less I found it to be coonsitent. Some just get me nervous about it.
Soome high mass turntable do something very well and other not. Some suspended also. Some direct drive too.
You are always felt with the feeling that you would like something that is in the middle of them all.
At least I feel it, since I listen to al lot of different style of music.
For example with my Linn LP12, there are times when music comes out in a extremely seducing way and other times you feel it is missing too much.
With my Thorens TD124 also. But in this case it is a question of something hard, tense in the soul of the music.
With this Kuzma you are not seduced sometimes neither you are deceived. It is constantly good and sometimes excellent. No tension felt like with the direct drive ones, but close to their propulsive rithmic abilities, not the feeling of enourmous stability of the high mass ones but neither gives you the feeling of not being "solid".
The best thing of them all is that it is the most perfect turntable as far as timing concern.
The Linn is consider a champion in this respect, but...when things get complicated it looses its way.
The direct drives are slightly better sometimes, but you feel there is a particular timing signature in every kind of music. This signature can be great or not too great depending the type of music.
The Kuzma gava me the very strong impression of getting the tempo out of any kind of music the way it was supposed to be. This for me is a unique quality. I have never heard a turntable doing this. Being able to reproduce the correct tempo and rithm of different musics without putting its signature on it.
For me this could be already enugh to consider it as one of the best turntable out there. But other things are also in a high league.
I have tried the Kuzma with just two tonearms that I know particularly well: the Moerch DP8 and the Linn Ekos. And lastly with a friend tonearm that I know but not so well as the first two.
It allowed me to appreciate their differences, without allowing me to say that one was better then the other.
This is very revelatory.
A very good tonearm should have a signature but a small one. It should be able to do many things in an highly satisfactory way.
The problem is that with too many turntables, I would say most, a tonearm has to integrate its sound with sound of the turntable it is matched with. Sometimes this turntable will highlight the tonearm caracter, sometimes not, sometime a tonearm will compensate a turntable weakness and so on.
It was like the Kuzma but being there but being in this matching game as little as possible.
This is an excellent thing! It allows you to just get one component out of the interaction hell!
I had also a friend that lent me his Triplanar tonearm, and here again I was listening to a very good tonearm, but which the final outcome was not better then the Moerch neither then the Ekos.
They were extremely well balanced with differences.
The system never lost its timing consistency. It was slighly magnified with the Ekos and less with the Triplanar, the Moerch was between the two.
When I change the tonearm in another turntable,and I am talking about excellent tonearms, I can easily destroy the balance, the equilibre of the sound. Timing can collapse or other terrible things can happen.
This means the turntable talks to much with the tonearm. Or their "colours" are not mixing too well. They are discussing too much for their own sake. Of course at the end you can have excellent results, but you are forced in accepting some combination. You are not free to choose it, but most of the time you have accept that for the excellence you have to combine this turntable with a certain tonearm or at the most two. If you don't have many tonearms, maybe you are going to be happy with what you have because you will never know how it will work with another one. For this reason for most of us, that don't have many tonearms to play with, it is better to buy a combination proposed by the same manufacture. Kuzma makes great tonearms, not too sexy looking, like a Triplanar can be, nor elegant styled like the Moerch, or minimalist like a Linn Ekos. They look more likes truks, but they are extremely good. I would really like in the futre to put one of them in this turntable. I am thinking of the 4P...
Another thing that has to be considered with attention: this Kuzma gives you the choice of putting one of two spacers on the platter before you put on your LP. This allows the clamps to perfectly flat the LP.
This little thing was never talked about in other reviews of this turntable, but I have to say that it makes a very sensible changement. The bass get deeper and more articulated. The differents instruments or voices are better separated. More depth. Most of the distortion ash that gives the "wrong" impression of space is gone. The tonality of it becomes for all these reason darker. I don't generally like a tonality when is dark. But this kind of darkness is not the result of too much overdamp. At least I didn't feel it to be the case. When the darkness is due to something ovendamped, I have the acoustical feeling of suffocation and I cannot stand it for too long. In this case you have a feeling that this dark character is the resul of an almost perfect neutrality. When you take the spacer of, you are very aware of the introduction of colorations. But...with the spacer you gain many things but you loose PRAT. I have tried many many times and got to the same conclusion.
If I had to have only one turntable I would surely choose this one. It does too many things right and it is built in a way that promises you eternity.
Aucun commentaire:
Enregistrer un commentaire